Case Studies
Proof, not promises
A snapshot of the operational outcomes Globe Spring delivers across support, data, and workflow-heavy environments.
SaaS
80% query resolution rate with AI support automation
An AI support layer that reduced handling time while preserving high-quality escalation workflows.
OpenAIZendeskPinecone
Contact UsInsurance
42% faster claims triage with retrieval-driven copilots
Unified policy data and claims workflows into an internal assistant for adjuster teams.
OpenAISnowflakeNext.js
Contact UsLogistics
31% reduction in dispatch delays using agentic operations
Designed an orchestration agent that coordinated routing, exception handling, and status updates.
LangGraphPostgresSlack
Contact UsE-commerce
19% lift in conversion with AI-powered merchandising flows
Connected shopper signals, catalog data, and campaign logic for faster merchandising decisions.
PythonBigQueryShopify
Contact UsHealthcare
65% lower call deflection cost through patient intake automation
Delivered a governed intake assistant that streamlined routing and reduced manual scheduling load.
AzureFHIRTypeScript
Contact UsFinance
9-hour monthly close savings from intelligent reconciliation
Automated exception review workflows and created a high-confidence analyst copilot.
dbtSnowflakeRetool
Contact Us